In short
- Payments are taken through PayTR, with 3D Secure verification.
- Your CVV/CVC code is never stored.
- Refunds go back to the same card and take 2-10 business days depending on your bank.
This summary is for information only; the full text below is what applies.
On this page10
01Protecting your card details
GameTable protects your credit and debit card details to the highest security standards. All payments are processed through PayTR, a PCI DSS (Payment Card Industry Data Security Standard) certified payment provider. Your details are sent encrypted with 256-bit SSL, and every payment passes an extra 3D Secure check.
02What is collected?
The following details are collected during a payment:
- Cardholder's first and last name
- Card number (encrypted)
- Expiry date
- CVV/CVC security code (deleted after the transaction)
Important: your CVV/CVC code is never stored and is deleted from the system after every transaction.
03How details are stored
Your card details are stored securely by tokenization: a unique token is used in place of your real card number, and the actual card details are kept in secure vaults.
- Card details are encrypted and sent to secure servers.
- The system creates a unique token.
- The real card details are kept in a secure vault.
- Transactions are made with the token.
04Accepted cards
GameTable accepts the following cards:
Credit cards
- Visa
- Mastercard
- Troy
Bank cards
- ATM cards
- Debit cards
- Prepaid cards
05Payment security
Every payment passes an extra layer of security with 3D Secure, which prevents unauthorised use of your card.
- One-time verification code by SMS
- Extra identity check by your bank
- Suspicious transaction detection and instant alerts
06Saved cards
You can save your card securely to pay faster next time, and delete saved cards from your account at any time.
- One-tap payment
- Only the last 4 digits are shown (never the full number)
- Delete at any time
07Refunds and cancellations
Refunds go back to the same card. Depending on your bank, they take 2-10 business days.
08Retention period
Payment records are kept for up to 10 years because of legal and accounting obligations, then deleted securely.
09In case of a security breach
If a security breach occurs, you will be informed by email and SMS within 72 hours, with the details you need to have your card cancelled at once.
10Contact and support
For questions about payment security:
- Email: [email protected]
- Security: [email protected]
- Phone: +90 212 706 66 40